Mengo Palace Hotel - Rio de Janeiro, Rio de Janeiro State, 22210-050, Brazil

Reservation Policy

Policies and Restrictions

  • Booking subject to availability of places;
  • The daily begins at 13h and ends at 12pm;
  • Includes breakfast buffet served in the hotel restaurant from 6 am to 10:30 am;
  • Internet Wi-Fi available throughout the hotel, including in the apartments;
  • Own free valet parking;
  • Pets are not allowed;
  • All apartments are non-smoking;
  • No visitors will be allowed entries not registered in advance by the guest 23h at 9 am;
  • Made reservations for Carnival 2016 and New Year 2016 card will be charged as follows: non-refundable Value
  • Carnival 2016: 50% upon booking and the remaining 50% at check-in
  • New Year 2016: 50% upon booking and the rest at check-in

Regulations for Children:

  • . 5; "data-mce-mark =" 1 "> A child under five (5) years stays free of charge in the same apartment of the parents.
  • AS THE BRAZILIAN LAW, THE HOTELS ARE REQUIRED TO REQUIRE:
  • .5; "data-mce-mark =" 1 "> Children accompanied their parents: Presentation of identification document (ID or birth certificate)
  • Unaccompanied minors from their parents: identificção document (ID or birth certificate) and authorization of their parents - LAW 8069-13 / 07-1990.
  • These requirements aims to protect the child.

.5; "data-mce-mark =" 1 "> Check in fee:

  • Early check-in starting from 07:00 and late check-out until 18:00 will be assigned upon availability and will be charged another half daily
  • Check before from 07h00 - change the booking date to the previous day
  • Check out after 18h00 - change the date of booking for the following day

Cancellation Policy:

  • This reservation is only valid with at least 48 hours in advance;
  • We only accept cancellations at least 48 hours in advance;
  • In case of NO SHOW without prior cancellation the hotel reserves the right to charge the amount of daily.
  • All rates include breakfast, wireless internet and free parking.

Payment conditions:

  • We accept all major credit cards;
  • We do not accept checks.
  • We parcel not.
  • We do not accept international assignments.
  • Reservations made via the website will be charged the daily 01 value of informed card as a guarantee of NO SHOW, the remainder of the payment made directly to the hotel at check-in. Except bookings made ​​for the New Year and Carnival period, will be charged 50% of total stay.
  • Direct payment reservations are only guaranteed until 17h00, except when there is guarantee of NO SHOW or signal. We do not accept third-party cards to guarantee the booking. Card must be guest himself.Third-party cards will only be accepted by credit card authorization (request the reserves sector).


Reservations